Questions, answered.

Choose by need. Begin with a serum for your face, add a body oil or serum for skin that feels dry, and a scalp oil or hair mist for shine. Browse face, body and hair, or write to us and we will help you pick.

Press the pump twice onto your fingertips, warm it between your palms and press it into clean skin. Use it every evening, then follow with your moisturiser.

Our formulas are designed to be gentle, but every skin is different. If you have very reactive skin or are pregnant, patch-test first and ask your doctor before adding new actives.

Orders over $60 ship free. Delivery time and cost for smaller orders are calculated at checkout based on your address. See our shipping policy.

You have 30 days to return your order. Read the full returns policy or write to us via the contact page.

Exosomes are tiny signalling particles. In cosmetics they are used to support the look of the skin's natural renewal and barrier. They are a skincare ingredient, not a medical treatment.

Each product page lists the key ingredients and claims, such as fragrance-free or vegan where they apply. The full ingredient list (INCI) is printed on every pack.

Yes. Use the Jelly Serum in the morning, the Exosome Serum in the evening and the AHA Concentrate up to twice a week, on evenings you skip other actives.

Please use each product where it is intended. Body and hair formulas are made for those areas, so keep them away from the face and eyes.

Our formulas are compounded in small, careful batches in the EU.

Keep them in a cool, dry place away from direct sunlight, with the cap or pump closed. The open-jar symbol on each pack shows how many months it is best used within after opening.

We ship to many countries. The destinations available to you, and the rates, appear at checkout once you enter your address.

You will receive a confirmation email and, once your parcel ships, a tracking link. You can also follow your orders from your account.

The available payment methods are shown at checkout and depend on your region. Payments are processed securely, and we never see your card details.

Write to us as soon as possible via the contact page. We can change an order until it has been packed, but not after it has shipped.